(351) 292 242 440

Schedule an Appointment

GDPR – General Data Protection Regulation
Privacy Policy | Terms of Use

 

STATEMENT AND CONSENT TO THE PRIVACY POLICY

By accepting this Privacy Policy, you are authorizing Sleep HAIbeat, corporate entity number 517550415, with headquarters at Rua do Santo Espirito n.15, 9970-285 Santa Cruz das Flores, to process your personal data provided in your registration form, which you confirm is yours, as well as data related to your commercial and contractual relationship and its management, in accordance with this Privacy Policy.

 

It further states:

  1. be aware and fully informed that the processing of your personal data includes all operations performed on the data you have provided, whether by automated means or otherwise, for the purposes of:

    – to improve the operation and functionality of the Sleep HAIbeat website (including in cases where your data will be aggregated and processed statistically, without being identifiable by any third parties to whom it is provided);
    – to improve and personalize the services provided to you;
    – contact you via email, text message, or phone to – send you information or updates about your transactions and orders, as well as information about new products or services;
    – interact with you on social media platforms;


  2. agree and consent to Sleep HAIbeat’s free use and reproduction of your publicly available content and/or content posted on social media platforms in which you have explicitly and specifically mentioned the “#SleepHAIbeat” hashtag, our brands, products, or services;

  3. Please be advised that, in accordance with applicable law, you may object to, restrict, correct, or request the erasure of your data in connection with its processing for one or more of the purposes described above by sending a request to the following email address: infor@sleephaibeat.com. You also have the right to file a complaint with the competent authorities;

  4. give this consent freely and voluntarily and be 16 years of age or older.
    PRIVACY POLICY

At Sleep HAIbeat, we take your privacy seriously. We are committed to enhancing your experience with our website and social media platforms in a secure environment.
It is our policy to treat your personal data with discretion and to protect it. This Privacy Policy explains how we collect, protect, use, and share information about you, both online and offline, with the aim of building your trust in Sleep HAIbeat and enhancing your experience with us.

Please note that this Privacy Policy applies only to information collected by Sleep HAIbeat and does not extend to information you may have submitted on other websites or social media platforms operated by other entities or organizations to which we may link. This Privacy Policy applies only to this website. Please read the following terms carefully.

 

  1. Your information

Sleep HAIbeat is committed to processing your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
This website does not collect personal information about you unless you provide it to us voluntarily. This means that we will not know your name, email address, or any other personal information simply because you have visited this website.


We only collect your information when you fill out an online form to request a quote or contact us. You may be asked to provide your name, phone number, email address, and other relevant information.

Please note that by providing us with personal information about yourself as described in this privacy policy, you are giving us your consent to use such information for the purposes set forth herein.

 

  1. Use of Your Data

Any information you provide to us may be used in the following ways:

  • personalize your experience with us
  • improve our website by enhancing the services and features available
  • improve our overall customer service
  • contact you
  • manage a contest, promotion, survey, or other feature

 

Your data, whether public or private, will not be sold, exchanged, transferred, or disclosed to any other company outside of Sleep HAIbeat for any reason without your consent.

We may use and provide aggregated information and statistics to third parties to monitor the use of our website, in order to help us improve it and our services. The data used must not include any information that could be used to identify any individual.

 

The contact information you provide may be used to send you information and updates regarding your orders, as well as occasional updates from Sleep HAIbeat and information about related products or services.

We may contact you by email or phone to ask for your feedback on our products and services.

Note: If at any time you wish to unsubscribe from future emails, we will include detailed unsubscribe instructions at the bottom of each email.

Sleep HAIbeat stores its users' data on servers located in Portugal and Spain. These servers are secured and maintained in accordance with the highest security standards and in compliance with applicable privacy laws.

 

  1. Protection of your information

We follow industry standards to protect your information during transmission, and once we receive it, we implement various measures to ensure the security of the personal data you have provided to us.

HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF ELECTRONIC TRANSMISSION OR STORAGE IS 100% SECURE.

THEREFORE, TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY CLAIMS. LOSSES AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER RELATED TO COMPUTER FRAUD, RISKS, OR ANY OTHER BREACH OR CIRCUMSTANCE IN WHICH YOUR INFORMATION IS ACCESSED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.

 

  1. Cookies

A cookie is a small text file that, while it does not collect personally identifiable information about the user, stores general information about the user’s browsing activity on their device (mobile phone, computer, or other device), enabling faster and more efficient use in the future.
A cookie, by itself, does not personally identify any user or visitor.
We may use technologies such as “cookies” to record session information, track visits, and access details about our web pages, which allow us to continue improving our services and provide better and more useful resources to our website users and visitors.

 

Cookies are recommended and serve specific purposes to enable a better and more personalized browsing experience.

Cookies do not interfere with the operation of your device or its operating system. In addition to the information stored in cookies, information is also stored in your browser’s “local storage” for the same purpose as cookies.

 

There are several types of cookies: those that allow us to identify the user and improve the functionality of the services on our websites; those that improve the website’s performance by analyzing how users interact with it; those that enable a more personalized browsing experience; and those that collect information about the user’s online browsing habits so that the advertisements displayed to them align with their needs and interests.

 

The main purpose of our cookies is to improve your browsing experience, as they help us remember your preferences, among other things. This information also allows us to improve our website (for example, by facilitating statistical analysis of its use). Given these purposes, your sensitive personally identifiable information is not stored via cookies. The information contained in our cookies is used solely by us, except for that related to Google Analytics (managed by Google).

 

All browsers allow users to accept, reject, or delete cookies, specifically by selecting the appropriate settings in their browser; therefore, users may, at any time, partially or completely disable the cookies used on our website.

 

If you choose to disable cookies, you may not be able to access certain sections of our website, your browsing experience may be less efficient, and you may no longer be able to use some of the features or services.

 

Note: This list may be updated as new services and features are added to our website, which may involve the use of new cookies.

  1. How to ensure your safety

To protect your privacy, we recommend that you do not include personal information—particularly sensitive or confidential data—in the emails you send us. Please do not send us credit card numbers or any other sensitive personal information via email.

We do not knowingly collect personal information from minors. As a parent or legal guardian, please do not allow your children to submit personal information without your permission.

WE ARE NOT RESPONSIBLE FOR ANY PERSONAL INFORMATION OR OTHER DATA YOU CHOOSE TO SUBMIT IN FORUMS SUCH AS A COMMENT SECTION OR ANY OTHER PUBLICLY ACCESSIBLE AREA THAT WE ADMINISTER OR MANAGE.

 

  1. Disclosure of information to third parties

We do not sell, market, or transfer your personally identifiable information to third parties. This does not include trusted third parties who help us manage our website and mobile apps, conduct our business, or provide services to our customers, provided that these parties agree to keep this information confidential.

We may also disclose your information when we believe that such disclosure is appropriate to comply with the law, to enforce our website policies, or to protect our rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.

 

  1. Third-party links

Please note that although you are on a website operated by us, you may also be directed to links to third-party websites. From time to time, at our discretion, we may include or offer third-party services on our platforms.

These third-party websites have separate and independent privacy policies. These policies are not managed or controlled by us, and therefore Sleep HAIbeat assumes no responsibility for the content or activities of these websites.

However, we strive to protect the integrity of our website and platforms, and we would appreciate it if you would contact us if you would like to provide feedback on them. We also recommend that you carefully read the terms and conditions and privacy policies of these linked websites before submitting any personal information or data.

 

  1. Your Consent

By using our website and platforms, you agree to our Privacy Policy.

 

  1. Retention period for your data

Please note that the personal data you provide to us will be retained until you request its deletion.

 

  1. Copyright

The videos, audio, images, and all information on this website may not be copied, distributed, modified, or posted on digital platforms without prior authorization from Sleep HAIbeat

 

  1. Your rights

Since we want to ensure that you are aware of your rights and in accordance with applicable law, we would like to inform you that:

  • Your personal data belongs to you. As such, you have the right to access, correct, restrict, erase, and object to the processing of your personal data, as well as to request it from Sleep HAIbeat.
  • We will make every effort to ensure that your personal data remains up to date and protected in accordance with the highest industry standards.
  • You have the right to file a complaint with the competent data protection authority. In Portugal, this authority is the National Data Protection Commission (“CNPD”). More information about the CNPD can be found on its website cnpd.pt


To exercise your rights of access, rectification, erasure, restriction of processing, or objection to the processing of the personal data you provide, pursuant to Law No. 67/98 of October 26, please send a request to that effect to the following email address: info@sleephaibeat.com

 

  1. Governing Law

These Terms of Use are governed by and construed in accordance with applicable law. Any dispute or difference of interpretation regarding these Terms shall be submitted to the competent court.

 

  1. Changes to Our Privacy Policy

We reserve the right to update, modify, or remove any of the terms contained in this Privacy Policy without prior consent. We will post notice of any changes to this Policy on our website and notify you via the contact information you have provided. Your continued use of our website, applications, services, and resources following such notification constitutes your acceptance of these changes.

The current version was published on March 13, 2026

 

  1. Contact us

If you have any questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us at:

Phone: +351 292 242 440

E-mail: info@sleephaibeat.com